Loominost provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of Loominost (loominost.com) agree to and are subject to our Terms of Service, Privacy Policy and the following Acceptable Use Policy:
All services provided by Loominost may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. Services provided by Loominost that reside outside the United States must still abide by these terms and must not be in violation of any relevant laws of the hosting city, state and country. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene, and material protected by trade secret or other statute. The subscriber agrees to indemnify and hold harmless Loominost and its employees from any claims resulting from the use of the service that damages the subscriber or any other party.
The provisions of this AUP are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation or the accepted norms of the Internet community — whether or not expressly mentioned in this AUP — is prohibited. We reserve the right at all times to prohibit activities that damage our or our affiliates' commercial reputation and goodwill. We are the sole and final arbiter of what constitutes a violation of our policies.
All users must comply with all relevant legislation and regulations on bulk and commercial email, including but not limited to the CAN-SPAM Act of 2003. Users may not send mass unsolicited email — email sent to recipients who have not "opted in" to mailings from the user. Users who send mass mailings must maintain complete and accurate records of all consents and opt-ins and provide them to Loominost on request. If a user cannot provide positive and verifiable proof of such consents, we will consider the mailing to be unsolicited. Any user-maintained mailing list must allow any party on the list to remove itself automatically and permanently. Other prohibited activities include, without limitation:
If, as a result of your actions, our domains or IP address ranges are placed on blackhole lists or other mail-filtering systems, your server may be suspended and possibly terminated upon further investigation.
The following uses are prohibited on our network. Engaging in these activities will result in an account and/or service suspension without notice.
Certain network ports are blocked across our network to ensure our services are not used for malicious purposes and to protect our machines from potential vulnerabilities. Additional ports may be blocked or unblocked without notice to customers.
Customers targeted with frequent and disruptive attacks may have action taken against their service or account. If attacks directed toward your service(s) are found to persistently impact performance for other customers or our network, you will be notified via ticket and requested to prevent further attacks or relocate to another provider.
Unlimited and unmetered claims have software and hardware limitations and are subject to a discretionary fair-use policy by our team. Our hosting plans are intended only for content relevant to a hosted website; any form of backup storage, file-locker services, or personal media (photos, movies, music or other media) is not permitted. If you use more of any resource than is considered realistic or reasonable for the relevant platform, you will be notified via ticket to reduce your usage. If a user's usage imposes a risk to the integrity of the platform, their service(s) may be suspended to prevent disruptions.
All cPanel accounts are isolated by Linux and have maximum resource limits. The resource limits applied to your service are not dedicated to you; they are in place to reduce attack disruption and abusive behaviour from affecting other customers on the same server. If you persistently hit the resource limits, we may notify you and recommend that you upgrade your plan (if applicable) or move to a more suitable environment such as a VPS or dedicated server. We retain the right to modify these resource limits without notice, and to take action against accounts that negatively affect server performance.
Outgoing mail on all of our cPanel servers is limited to 500 emails per hour on each cPanel account; this includes mailman lists and PHP mail.
All of our cPanel servers run daily backups with a retention period of 30 days. Accounts using more than 100 GB storage and/or 500,000 inodes are excluded from the backup system. These backups are available as a best-effort emergency fail-safe and we cannot guarantee their availability to customers. We may delete impermissible data from our servers at any time at our discretion without notice. We may also delete the following types of data if we find it to be in excessive or unreasonable capacity:
Not sure if your use case is allowed?
Ask our team before you sign up — we're happy to advise.